Managed Services
Scale your operations with the right level of engagement.
Our managed services scale depending on your needs, so the only thing you have to worry about is choosing the level of engagement. Our experts will support you with anything from proactive support to full operational management of your environment.
Proactive support
Having lots of data only helps when you actually have the context to understand it. We give you the tools and advice you need to stay ahead of potential issues.
By combining dashboards with expert advice, you get a complete view of your cloud environment. We help you make data-driven decisions and build a concrete roadmap to keep your infrastructure running smoothly as you scale.
Our dashboards give you real-time insights so you can track performance and identify trends. This lets you spot risks before they actually impact your business. With a clear view of your infrastructure, you make informed decisions based on hard data instead of your gut.
At Lume, you get much more than a standard support line. A dedicated architect works directly with your team to monitor and guide your infrastructure. As your business scales, we keep checking how your environment holds up against modern cloud best practices.
Instead of just finding problems, we help you create an improvement roadmap that prioritizes the most impactful changes for your setup. From there, the choice is yours: let your own team handle the execution, or bring in our experts on demand to speed up your progress.
Not every workload needs the same level of attention, so we offer different tiers of management. We apply high-intensity monitoring for production environments and a lighter touch for development or testing. This keeps your costs low while still providing the necessary guardrails.
Uptime is only one part of the story. We also monitor your backup and site recovery jobs to keep your data safe from unexpected failures. If a recovery job runs into an issue, we catch it immediately. Our team handles this platform-level monitoring so your business stays on track without manual interventions.
Cloud budgets easily get out of hand. We set up budget tracking at the subscription level to flag spending anomalies before they become actual issues. Alongside cost control, we track Microsoft service health updates to keep your platform aligned with the latest Azure standards.
Azure Landing Zone Management
A messy cloud environment creates friction for your developers. We manage the operational layer of your Azure landing zone so you get a stable and secure foundation.
By using a hub-and-spoke model, we separate central platform services from your individual workloads. This gives you a clear baseline for connectivity and identity across every subscription. Because we handle the daily monitoring and cost tracking, your team can focus on building applications.
Azure & Hybrid OS Management
What if your infrastructure doesn't stop at the edge of the cloud? We provide a single point of control for all your virtual machines, whether they run in Azure or locally. By treating your environment as a unified whole, we simplify how you monitor and protect your operating systems, while handling all routine updates.
With Azure Arc, we can bring your local servers into the same portal as your cloud resources. This gives you a clear, centralized inventory without operational blind spots and frees your developers to focus entirely on their applications.
Monitoring basic metrics like CPU and memory is just the starting point. We look deeper into the health of your operating systems to track individual services and daemons, as well as overall middleware performance. This helps us catch issues within the OS before they escalate into sudden downtime.
Keeping your operating systems patched is a constant battle. We take over the heavy lifting to keep your VMs compliant with modern security standards. From critical security patches to routine updates, we handle the orchestration so your team never has to deal with manual reboot cycles and patch logs.
To keep your systems stable, you need active protection. We deploy malware protection across every managed VM and monitor for threats centrally. We also track your backup success. If a backup ever fails or you need to perform a full recovery, our team provides hands-on support to get your data back safely.
Falling behind on updates creates immediate security risks. We manage the patching process for your Azure VMs and PaaS services, as well as any hybrid deployments. We'll test the updates before they go live and automate routine maintenance tasks like index optimization and integrity checks.
When things go wrong, you need a guaranteed way to recover your data. Our automatic SQL backups use secure cloud storage to prevent data loss entirely. If you ever actually need to restore a database, our team steps in to provide the exact recovery support you need to get back online fast.
Whether your databases live in the cloud or on your own servers, we've got you covered. We apply the same patching and maintenance standards across your entire setup, from Azure VMs right through to native PaaS solutions like Azure SQL Database.
SQL & Database Management
Managing databases takes time away from actually using your data. We manage the operational layer of your SQL infrastructure to keep it stable and secure. A healthy database is the engine of your business, so we track performance metrics to spot bottlenecks before they slow down your applications.
Our smart alerts catch issues early and keep your environment running smoothly. By taking over this platform baseline, we free your team to focus entirely on building applications and gathering business insights.
AKS Cluster Management
Running Azure Kubernetes Service in production takes time away from development. We handle the security and updates of your clusters to keep them completely reliable.
Let us take responsibility for the health and performance of your entire setup, from the core cluster to daily monitoring. By giving you a stable platform baseline, we eliminate your management overhead and free your team to focus entirely on building great software.
We manage the complete lifecycle of your AKS clusters. This covers everything from strict change management to cost control, all while maximizing your uptime. We provide a stable baseline for your platform so your team avoids the daily operational overhead.
Keeping your clusters updated is critical for your security. We handle the patching process to keep your environment on the latest secure versions. We also design this rollout process specifically to keep the impact on your live applications to an absolute minimum.
Need someone to keep a close eye on your AKS clusters? Our team monitors both performance and security to guarantee absolute reliability. We identify potential issues before they become actual problems and step in immediately when alerts trigger.
Explore our other domains.
We help run your environment, but we can also build it from scratch.
Explore our other domains to see the full picture.